FAQs
Monday–Friday: 10am–5pm
Saturday: 10am–4pm
Sunday: Closed
406 E Houston Ave
Crockett, TX 75835
Yes — select "Local Pickup" at checkout and we'll have your order ready at the shop.
$8.95 flat rate on U.S. orders under $125. Orders $125 and up ship free.
We ship next business day on orders placed Monday–Friday. Orders placed on the weekend ship out the following Monday. Transit time after that varies depending on where your package is headed from Crockett, TX.
Not currently — we ship within the U.S. only.
We offer store credit (online or in-store) for eligible returns postmarked back within 15 days of your order's ship date. Items must be unworn, unwashed, unaltered, with original tags attached, and free of stains or odors. Shoes must come back in their original box.
Mail your item, along with the invoice, to Bella Gifts from the Heart, ATTN: Returns, 406 E Houston Ave, Crockett, TX 75835.
For an exchange, note the size you'd like on the invoice — if it's in stock we'll send it out, and if not we'll issue store credit instead.
Anything discounted 20% or more is final sale, along with food items and beauty products (brushes, sponges, etc.). Bella also reserves the right to mark any item as final sale or non-returnable.
Return shipping is the customer's responsibility. We recommend insuring your return package, since Bella isn't responsible for items lost in transit.
Email us at hello@bellagiftsfromtheheart.com within 3 days of delivery with your order number and a photo of the issue, and we'll take care of you from there.
Yes!
Yes — we wrap gifts in a Bella bag, tied with a bow and finished with matching tissue.
You'll get an email with tracking info as soon as your order ships. If you ever run into an issue, reach out and we'll help track down your package.
Either Call us at 936-545-1906 or email us at hello@bellagiftsfromtheheart.com and we will be happy to answer any of your questions.
